SUPER DUPER EXCELLANE INCLUDING THE NIGHT GIRL WHEN I DROPED OFF THE CAR AND THE DAYTIME RECEPIONIST LADIES, KEEP UP THE GOOD WORK …. I LOVE THE WAY TREVOUR MILLER WORKS ON BOTH MY SUV’S.
I would like to thank your team for the outstanding customer service to resolve a problem with a recent purchase, a 2016 RX350 F Sport Series 3.
I spoke with Sue in your Lexus Guest Service department. Sue was able to get the information I required. She was polite, caring and understood just how important the problem was to me. Many thanks to Sue for her hard work and passion for customer care.
Likewise, Bel-air Lexus Ottawa was also just as concerned and provided excellent customer service. My salesman Raymond, is the most competent sales person I have worked with in over 50 automobile purchases. He is an extraordinary sales professional, and an excellent representative for the Lexus Brand. Many thanks to Stephane, Sales Manager Belair Lexus, for his engagement to a final resolution.
Many thanks to Lexus Canada, Sue, and Bel-air Lexus, Raymond. Please accept my genuine appreciation for your hard work, dedication and commitment to outstanding customer service.
- Peter Ryley
POUR LA QUESTIONS 5 JE NE PEUX DEMANDER MIEUX ET J’APPRÉCIE BEAUCOUP LA QUALITÉ DES VOITURES DE COURTOISIE PAS DES VIEILLES MINOUNES. AUTRE POINT J’AIME RECEVOIR MA VOITURE AUSSI PROPRE QU’A L’ARRIVÉE LES MÉCANICIENS SEMBLENT MINUTIEUX ET NE LAISSE PAS DE TRACE DE GRAISSE UN PEU PARTOUT COMME J’AI DEJA VÉCU AVEC D’AUTRES CONCESSIONNAIRES. EN CE QUI ME CONCERNE LES PRODUITS LEXUS SONT IMBATTABLES.
- M. MINEAULT
THANKS FOR THE GREAT TEAM WORK ON MY VEHICLE ON WEDNESDAY. I AM TOTALLY SATISFIED WITH ALL THINGS LEXUS AS OF NOW. PLEASE EXTEND MY APPRECIATION AND THANKFULNESS TO THE REST OF THE STAFF WHO ASSISTED WITH THE CARE OF MY VEHICLE. TO TOP IT OFF REUBEN ADDED FREE GAS!!!!
- C. SON
GREAT SERVICE, EXCELLENT WORKMANSHIP
- G. Bujold
AS ALWAYS EVERYTHING WAS EXCELLENT! THANK YOU
- E. Allen
BON SERVICE, EN TEMPS, BIEN FAIT, C`EST POUR CELA QUE DEPUIS 1999 J`AI RECOURS A VOS SERVICES. MERCI!
- J.P. Germain
MERCI C’EST UN PLAISIR DE VOUS VOIR NOUS SERVIR
- C. Grenier
REUBEN TACHIE-MENSION DID A GREAT JOB, LOVE THE VALET SERVICE!
- P. Pakeman
REUBEN AND ANDRÉ DOES AN EXCELLENT JOB. THEY ALWAYS GIVE AN EXCELLENT SERVICE
- D. Thompson
Hours of Operation
- Service & Parts
Monday - Thursday
9:00am - 8:00pm
9:00am - 6:00pm
9:00am - 5:00pm
Service & Parts
Service & Parts
Monday - Friday
7:30am - 5:00pm
Saturday - Sunday